FAQ | The Escape Game Las Vegas | Las Vegas, NV (2024)

  • ?

    How do I book a game?

    Please book your game online by clicking here.

  • ?

    What is your sanitation process?

    We are cleaning and disinfecting high-touch surfaces daily in our games and our lobby.

  • ?

    Do I need to book in advance?

    Yes, we strongly recommend booking a reservation through the booking portal by clicking here.

  • ?

    After Midnight Games

    We often offer games that start after midnight. To view those games, click to the next day.

  • ?

    Will my group be playing with others?

    We offer shared experiences, which means multiple groups can book into the same game. If you would like to ensure a private experience make sure to book all available spots. If the available spots do not match the game capacity, that means another group has already bookedspots in this game.

  • ?

    Am I really going to be “locked” in a room?

    Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.

  • ?

    How early should I arrive for my game?

    Please arrive 10 minutes before your game time for check-in.

  • ?

    How much do your games cost?

    Games are $41.99 per person; except Rugrats: Search for the Losted Toys, which is $43.99 per person plus tax.

  • ?

    How do I pay?

    All games are paid online at the time of booking.

  • ?

    My friends and family are joining, how can they pay for the same game?

    Please give us a call if your group is paying separately. We can split the payments into different cards over the phone.

  • ?

    How do I use my gift card(s)?

    Each gift card is valid for one player in one game. Your gift card will be used to book your adventure, so make sure it’s handy when you make your reservation. When booking online:

    • Select your game, date, and time. Each gift card has a unique 13-digit code. Enter this code in the “Have a promo code?” tab on the payment page.
    • Multiple gift cards cannot be applied to one reservation; please give us a call to book your game.
    • You’ll receive a confirmation email for each card you use.

    If you are having any problems using your gift card(s), please call us and a team member will be happy to assist you!

  • ?

    What is your cancellation policy?

    We understand that plans change, so reservations can be canceled up to 48 hours before your game for a full refund! Give us a call and we will be happy to assist you.

  • ?

    Can I reschedule?

    We can reschedule games up to 4 hours before your reservation time. Within 4 hours of the start time, the game is not transferable and non-refundable.

  • ?

    Do you have parking?

    For all parking/valet information, please consult the Forum Shops website or theCaesar’s Palace website. We also recommend grabbing a taxi, using a ride-share service, or walking when possible.

  • ?

    Is there an age limit?

    We recommend our games for ages 13 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 14 and under. Also, any participants under the age of 18 will need an adult to sign their waiver.

  • ?

    Can I bring my small child with me?

    Yes! Any child that is age 4 and under can come along with you and will be free of charge. **Important**: please call us before making your reservation so that we can add their spot to your reservation, due to each game having a maximum capacity for space/players.

  • ?

    Can you accommodate large parties or corporate events?

    Absolutely! We have a full-time team dedicated to helping coordinate all of the details for your large party of corporate team building event. You can reach our Guest Experience team by calling (702) 710-8144 or by emailing LasVegas@TheEscapeGame.com.

  • ?

    Are your games wheelchair accessible?

    Please give us a call at (702) 710-8144 and we will help you select the best game room for your team.

  • ?

    Can we bring food or drinks into the game?

    We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited on our premises.

  • ?

    What is The Escape Game Las Vegas?

    The Escape Game is the premier provider of escape rooms. Our adventures bring epic stories to life in a one-of-a-kind tactile experience. Enter one of our immersive worlds and recover a priceless work of art, find lost gold, or break out of prison. Your team will have one hour to complete your mission and escape. Be the hero and be home in time for dinner.

    For a more visual explanation, check out this video.

  • ?

    It’s my first escape room. Any advice?

    For a few tips, read our guide on how to beat an escape room.

  • ?

    How can I work at The Escape Game?

    Please visit TheEscapeGame.com/Careers to view all available positions.

FAQ | The Escape Game Las Vegas | Las Vegas, NV (2024)

FAQs

What happens if you don't complete the escape room? ›

Sometimes, the game master may enter the room to clarify the unsolved puzzles. The main repercussion of not escaping in time is a sense of defeat. However, it's crucial to remember that escape rooms are meant to be difficult, so not escaping doesn't reflect poorly on your abilities or intellect.

What are the clues in escape room? ›

Escape rooms often incorporate patterns or sequences in objects as a source of clues. It could relate to colors, numbers, or even shapes. The key is to stay attentive to repetitive or standout elements within the room.

Can you solve an escape room by yourself? ›

While many people think escape rooms need multiple participants for effective gameplay, playing alone can be just as rewarding. If you're a single player looking for a unique challenge, you'll find that Manhattan's escape rooms are some of the best in the escape game industry tailored for solo exploration.

Do most people win escape rooms? ›

Percentage of people who succeed

Here's the deal: Depending on who you ask, typical escape room success rates vary from 15-30% or 20-40%. As difficult as that sounds – more than half of teams don't manage to win their escape game – don't let it intimidate you!

Are escape rooms problem-solving? ›

Escape rooms are designed to test not only individual problem-solving skills but also the ability to work as a team. Effective teamwork is crucial for success. Divide tasks based on each team member's strengths and allocate responsibilities accordingly.

What kind of questions are asked in an escape room? ›

What types of questions can I expect in an escape room? In an escape room, you can expect a healthy mix of riddle-based, logic-based, observation-based, and team-based questions. Riddles require you to think creatively and spot hidden meanings. Logic-based puzzles test your reasoning skills.

What is the first step in the escape room? ›

To escape, the first thing you need to do is start searching the room. Look for patterns, objects, and items that seem out of place. Ideally, you'll make connections between different clues and puzzle pieces to find solutions. Don't forget to communicate with your teammates!

What happens if you need to use the bathroom in an escape room? ›

Emergency Exit: Each escape room is equipped with an emergency exit that allows players to step out briefly if needed. However, exiting the room will pause the game clock, so use this option sparingly to maintain the challenge and excitement.

What happens if you run out of time in the escape room? ›

When the timer reaches zero and you haven't escaped, the game master will typically enter the room to congratulate you on your effort and provide feedback on your performance. Here's what usually happens next: Debriefing Session: The game master will walk you through the remaining puzzles and explain the solutions.

How often do people fail escape rooms? ›

An appropriate level of difficulty: Most Escape Rooms have a success rate of about 30%. You should also aim for this rate as an Escape Room operator. If it sits well below it, that itself is a sign that your puzzles are too complex or incomprehensible.

What is escape room 50 clues? ›

What is 50 Clues? 50 Clues is a series of horror puzzle adventure games that you and your friends solve together. A sort of "Escape room in a box" game. The games consist of illustrated cards and a web app.

How many puzzles are usually in an escape room? ›

The number of puzzles in an escape room can vary, but on average there are around 10-15 puzzles per room. Some rooms may have more or less depending on the length and difficulty of the game.

What is the most popular code in escape rooms? ›

To help you out, here are the most popular codes that you're sure to encounter at least once!
  • Braille. Braille is the reading and writing system used by the blind and visually impaired. ...
  • Indexing. Indexing is the most common type of code/cipher that you'll find in an escape room. ...
  • Binary. ...
  • Pigpen.
Sep 12, 2019

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