- Products
- contact lenses
- Glasses
- sunglasses, ready-made glasses
- Optometric services
- visual acuity test
- Repair and manufacture of glasses
- eyeglass workshop
Phone number
(404)467-07...— show
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Address
Metro:
Lindbergh Center0.4 mi
to metro stationLindbergh Center — 0.4 mi
- Working hours
Sun
Closed
Mon
9:00AM—6:00PM
Tue
10:00AM—7:00PM
Wed
9:00AM—6:00PM
Thu
10:00AM—7:00PM
Fri
9:00AM—6:00PM
Sat
9:00AM—4:00PM
- Official website
locations.myeyedr.com
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4photos MyEyeDr. near Lind<b>ergh Center Metro Station
Reviews about MyEyeDr. near Lind<b>ergh Center Metro Station
3.8
/ 57 reviews and77 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Anonymous J.
January 8, 2023, 6:02 am
Nothing isgood; I'm never coming back
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Anonymous J.
January 8, 2023, 6:02 am
Staff isrude, unprofessional, and uninviting. Ifcustomers are spending hundreds ofdollars for anappointment and prescriptions, then the staff needs tobe nicer tofirst time customers.
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Ann
October 29, 2021, 6:09 am
Had agreat first visit with technician Christina andDr. TonyLam. Iknew this was agood place when Iwas greeted atthe door and offered aclean mask (everyone isgiven afresh mask, considering the close proximity tostaff during eye exams). The costs and insurance coverage were discussed upfront, and Iwalked out with atrial pair ofa Total 30s lenses byAlcon and asample ofcontact solution. Everyone isfriendly.
Pros: friendly, professional staff, addresses concerns, easy parking
not all frames are labeled with prices. Wish itwere possible tobrowse byprice range… – show
Cons:00
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Company's official reply
November 1, 2021, 6:09 pm
HelloAnn,
We are glad tohearDr.Lam, Christina and the Lindbergh Plaza team provided you with apositive and informative experience. Weappreciate your feedback and welisten toall concerns toimprove patient experiences with MyEyeDr.
Thank you for choosing MyEyeDr for your eye health and vision needs. Welook forward toseeing you again.
Warm Regards,
Patient Relations00
Reply
Justice
August 15, 2021, 2:52 pm
Everyone inthe facility was sowarm and competent. The optometrist himself was soaccommodating and addressed all myconcerns thoroughly. Also the receptionists were welcoming and very professional. I’m glad Ichose this location. They even fit mein last minute. The facility also felt very clean and COVID-conscious.
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Company's official reply
August 17, 2021, 4:57 pm
Hi Justice,
We are delighted tohear you enjoyed your experience aswe strive toprovide personalized experiences for all our patients. Thank you for your understanding ofour COVID precautions and procedures asMyEyeDr wants toensure weare keeping everyone assafe aspossible. Weappreciate you being avalued patient and look forward toseeing you again!
Warm Regards, Patient Relations00
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Maxim G.
July 23, 2021, 8:43 pm
Super friendly staff makes you feel atease and doctor Tony did areally good job— he's not trying torush one patient after another, hetakes time tomake sure you're well informed. Definitely recommend. The team has been super efficient preparing myvisit upfront tomake myvisit super smooth and comfortable. Also appreciate the sanitary measures taken bythis place. Thanks for the good service!
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Company's official reply
July 26, 2021, 5:18 pm
Hi Maxim Greant,
Thank you for your 5-star review and feedback. Westrive toprovide high quality personalized care toaccurately meet your vision needs. Thank you for choosing MyEyeDr toguide your journey toward healthy vision. Welook forward toyour next visit withus.
Warm regards, Patient Relations00
Reply
Azadi B.
June 16, 2021, 11:16 pm
From visit todelivery ofglasses, I'm impressed and will bereturning.
The doctor took the time toanswer questions, hear myconcerns, and help medecide the right option for both work and leisure.
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Company's official reply
June 17, 2021, 8:15 pm
Hi Azadi, Thank you for your feedback and kind 5star review. Weappreciate you taking the time totell usabout the wonderful experience your inour Lindbergh Plaza office. Our community doctors and staff are committed toprioritizing your care and assisting with all ofyour vision needs from start tofinish. Thank you for trusting uswith your vision needs. Welook forward tosee you again soon! Warm Regards, Patient Relations
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Curtis B.
June 3, 2021, 5:36 am
Absolutely the best experience Ihave ever had atan eye doctor's. Staff was incredible, COVID safety was top notch and everything was spelled out forme. Soprofessional. Sofriendly. Highly recommend.
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Company's official reply
June 5, 2021, 12:37 am
Hi Curtis, Thank you for your amazing feedback and 5star review. AtMyeyedr wetake pride inproviding awelcoming and transparent experience for our patients while doing our best totry tokeep everyone safe. Weare happy tohear our Lindbergh Plaza location ish*tting the mark. Wehope yosee you again soon! Warm Regards, Patient Relations.
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Anel C.
May 31, 2021, 5:14 am
This place isverybad. That didn’t care about the patient
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Anel C.
May 26, 2021, 2:24 am
I will don’t back. They ignoredme.
I was late for 10mins. And they make mewait for1:15and Ileft.
They should tell me“we will move myappointment tothe end ofthe day” or“we will reschedule” instead tohold methere waiting.
They said because they didn’t find myinsurance mythe lady did agreat work she found myinsurance very after 10min Iarrived there (I know because Iwas calling tomy insurance and Ihave the time saved onthe calls). I’m not sure why they ignore meand pass a
nother patient who just arrived.… – show00
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Company's official reply
May 26, 2021, 4:06 pm
Hi Anel,
We truly regret tolearn ofthe untimely service you experienced withus. Efficiency isa standard westrive not tomiss, and weapologize for failing that mark. Wewould behonored bythe opportunity tooffer you the quality service you deserve. Please provide usyour contact information atmyeyedr.com/patientrelations sowe may better assistyou. Thank you for sharing your valuable feedback. Welook forward tospeaking with you soon.
Kind regards.00
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Jordan W.
May 15, 2021, 10:23 pm
Dr. Lam and the entire staff were super nice and helpful. Very pleasant experience!
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Company's official reply
May 17, 2021, 4:06 pm
Hi Jordan,
We are proud tohave provided you with 5-star service! Your satisfaction isour top priority and wecan't wait toshare your response with our team. Thank you for choosingDr. Lam and our team toguide your journey toward healthy vision. Welook forward toyour next visit withus.
Best regards, Patient Relations00
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Hoa V.
February 7, 2021, 9:57 pm
It was myfirst time visit this office. The staff and doctor were nice. Idon’t like the finished products. One ofmy lenses got damaged during the manufacturing process. Iinformed anassociate about the issue and never received acall back orfollowup. Myorders were aset oflenses for myold frame and anew pair ofglasses. All the lenses are made out ofplastic polycarbonate Ibelieve, they don’t perform well asmy old glass lenses. Itseems like this office making more money selling plastic over the real glass. But whatever! Total bill was $800and still not happy. Can’t trust people these days soI write bad reviews based onmy experience with this business. Beaware and doresearch before visiting this office.… – show
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Company's official reply
February 9, 2021, 11:52 pm
Hoa,
We are sorry that your experience did not match your expectations. AtMyEyeDr, weare committed toprioritizing your care and providing you with the products that you need tosee and feel your best. Though wewill always recommend the best product offerings for your vision, weare more than happy tooffer avariety ofoptions based onyour needs and budget. Wetake patient feedback seriously, and wehave attempted toreach you byphone sowe may further address your concerns and take actio
n toimprove your experience. Please reach out tous atmyeyedr.com/patientrelations. Wewant tomake this right foryou. Thank you for bringing this toour attention, and wehope tohear from you soon!Kind Regards,
… – show
Patient Relations00
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Rebecca H.
December 31, 2020, 7:40 pm
Absolutely incredible service and experience!
Everyone was sokind and helpful, and they took COVID precautions very seriously. Iwaited maybe 20minutes for the optometrist toseeme, but that was just enough time topick out afew pairs and chat with the staff about frame options. The wait was not bad atall considering how they sanitize equipment and frames between eachuse.
Justin was incredibly patient, kind, and helpful! I’m very very picky when itcomes toglasses and hehelped medecideon the perfect pair.I would 100% recommend this location tofolks who are inneed ofan eye exam ornew frames!
… – show00
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Company's official reply
January 4, 2021, 5:55 pm
Rebecca,
Thank you for your five star review! AtMyEyeDr, weare committed toprioritizing your care and providing you with high quality service from start tofinish! Weare soglad tohear that you had agreat experience withus! Thank you for your recommendation and for choosing usas your trusted eyecare provider. Welook forward tohelping you again soon!
Kind Regards,
Patient Relations00
Reply
Nazim M.
November 9, 2020, 5:08 pm
Love the staff and Dr
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Company's official reply
November 9, 2020, 9:14 pm
Hi Nazim,
Thank you very much for your review. Our team isthrilled you enjoyed your experience withus! Welook forward toassisting your vision needs inthe future.
Regards,
Patient Relations00
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Annette C.
October 30, 2020, 6:02 am
My whole experience was sogreat. Itwas myfirst time atthis location. Every single staff member was friendly and explained the questions ihad ina patient manner. Drlam walked through myconcerns ina caring manner and ifelt very assured about the whole process. Idhighly recommend this location tomy friends and family.
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Company's official reply
October 30, 2020, 6:33 pm
Hi Annette,
Thank you for your 5-Star review and sharing your experience withus. Weare delighted tohear you greatly enjoyed your visit toour Lindbergh Plaza office!Dr. Lam and team are dedicated and passionate toprovide our patients vision wellness ina professional, knowledgeable, and friendlyway. Welook forward toassisting your vision needs inthe future.
Kind regards,
Patient Relations00
Reply
Nicole D.
October 20, 2020, 10:43 pm
Everyone was sofriendly and very knowledgeable. Myeye doctor was extremely insightful when discussing strength oflenses. The staff was patient and generous even over the phone ordering contacts!
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Company's official reply
October 21, 2020, 4:56 pm
Hi Nicole,
We are simply thrilled toknow that weprovided such quality care during your visit, thank you for taking the time toshare. MyEyeDr really strives toprovide personalized experiences for all our patients and toeducate ontheir vision wellness. Welook forward toseeing you again.
Regards,
Patient Relations00
Reply
D. O.
October 12, 2020, 6:34 pm
MyEyeDr. has beautiful frames. However, they are not very good with getting the actual prescription right. Itook aprescription, from myprimary, tothem because Ireally liked their frames. After 8months and already having the glasses being sent back totheir labs once, Ihad almost given upthe hope that Iwould ever beable touse the glasses…I still could not see out ofthe lenses and wearing them made medizzy. Recently, Itook the glasses tomy primarydr. for evaluation. Ifinally was told why Ihad never been able tosee out ofthe glasses. MyEyeDr placed the prescription written for the right eye inthe left side ofthe frames and prescription written for the left eye was placed inthe right side ofthe frame. This experience has been horrible. Idon't trust ever using them again.… – show
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Company's official reply
October 13, 2020, 5:37 pm
Hello,
We regret that tohear that wehave fallen short inservingyou. Wewould like the opportunity tofurther address your concerns and take action toimprove your experience. Please contact usat myeyedr.com/patientrelations sowe may have your contact information and achance todiscuss this matter withyou. Wetake all patient feedback seriously, and want tosee toit that you receive the level ofcare you deserve asour valued patient. Wehope tohear from you soon. -Patient Relations
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Pog g.
September 11, 2020, 7:12 pm
Loveit, one staff member was having aoff day when hehelped but Iunderstand those things happen and people are people
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Company's official reply
September 16, 2020, 11:16 pm
Hello,
We are pleased tolearn ofyour satisfaction inour Lindbergh Plaza, GAoffice. Our staff isdedicated toproviding quality care toall our valued patients. Thank you for sharing your feedback. Welook forward toproviding even better service during your next visit.
Kind regards.00
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Thomas j.
September 11, 2020, 7:11 pm
Amazing staff
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Company's official reply
September 16, 2020, 11:14 pm
Hi Thomas,
We appreciate your kind review regarding your experience withus. Here atMyEyeDr, weaim toprovide awelcoming environment, and weare pleased tohave met that standard. Thank you for sharing. Welook forward toseeing you during your next visit.
Best regards.00
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pj f.
June 7, 2020, 9:23 am
Wait time isa problem but the optometrist issuper pleasant.
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Andrea M.
January 8, 2020, 9:47 pm
I amgoing tobe honest Iam not afan ofglasses, Ialways wear mycontact lenses. Icame inbecause Ineeded abackup pair ofglasses for when Idon't have mycontactsin. The selection offrames was amazing and itwas soeasy toget something ordered even with aprescription from another doctors office. The staff isamazing and Iwill beback next year for myactual exam!
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Company's official reply
January 9, 2020, 12:52 am
Hello Andrea,Wow! We're soexcited tohear ofyour experience with MyEyeDr. While weunderstand glasses are not your first choice, we're still honored toknow that our staff made the encounter far more enjoyable than you anticipated. Weappreciate you trusting usto assist you inyour request, and wecan’t wait tosee you for your next routine health eye exam. Thank you for taking achance withus. Best regards.
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Average rating- 3.8based on57 reviews and77 ratings
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